Shipping days are Mondays, Tuesdays, & Wednesdays. Why not Thursday and Friday? Because if an animal gets delayed on these days, the animal could get stuck all weekend in a box without the proper care. We do not want to risk the animal's health and livelihood.
All shipments are sent via FedEx priority overnight for next-day delivery. Orders placed before 4 PM Eastern Standard Time qualify for same-day overnight shipping. Upon placing your order, you'll receive an email to select a shipping day, and we won't proceed until we have your confirmation.
The arrival time is determined by the tracking information provided via email once shipped, typically by 10:30 a.m. to most businesses in the contiguous U.S. and by noon to residences. For quicker transit and convenience, we recommend shipping directly to your nearest FedEx Ship Center for Pick Up as it results in shortener transit times for the animal.