Términos del servicio
Welcome to Coldbloodedshop.com! This website is operated by Cold Blooded Shop. By accessing or using our website, www.coldbloodedshop.com, or by purchasing from or doing business with us, you agree to be bound by the following terms and conditions. If you do not agree with these terms, please refrain from completing any transactions with us.
1. Acceptance of Terms
By making a purchase or engaging in business with Cold Blooded Shop, you accept and agree to be bound by these Terms of Service. FAILURE TO READ OUR TERMS AND CONDITIONS WILL UNDER NO CIRCUMSTANCES BE A REASON TO CONSIDER THEM VOID OR ALTERED.
2. Use of the Website
You may use our website for lawful purposes only. You agree not to use the site for any activity that may harm or disrupt the website or the experience of other users.
3. Product Availability and Descriptions
We strive to ensure the accuracy of product descriptions and availability. However, we do not guarantee that descriptions are error-free, and availability is subject to change without notice. We reserve the right to cancel any order due to pricing errors, description inaccuracies, or if the item is no longer available.
4. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Any changes will be posted on this page, and it is your responsibility to review these terms regularly.
5. Legal Compliance & Liability Disclaimer
By purchasing from Cold Blooded Shop, you confirm that you are aware of and will comply with all local, state, and federal laws regarding the ownership of reptiles. Cold Blooded Shop is not responsible for any fines, penalties, or legal actions resulting from non-compliance. Furthermore, Cold Blooded Shop is not liable for any injuries, illnesses, or damages caused by the reptiles after they have been received by the customer.
6. General
- ALL SALES ARE FINAL. We do not offer any refunds or returns. We only offer a live arrival guarantee.
- If you request a cancellation on an order before it ships, we may offer partial store credit at our discretion.
- We offer 30-day payment plans with a 20% nonrefundable deposit for all animals. Failure to complete payment within the given deadline results in order cancellation, with the deposit forfeited. For extended payment arrangements, please contact us directly.
- Sales to minors are only allowed with parental approval. Proof of age may be required at our discretion.
- Photos, descriptions, and any other content posted on our website or any third-party websites are the exclusive property of Cold Blooded Shop and may not be used or reused without our specific written permission.
7. Health Guarantee
We guarantee a healthy animal on all of our shipments within the proper temperatures. Once the animal arrives alive and healthy, Cold Blooded Shop is not responsible for any future health issues regarding your recent purchase. We are here and always happy to help, but we are not responsible for any health or veterinary expenses.
At Cold Blooded Shop, we do offer imported animals for sale. Most imported animals are treated for internal and external parasites at our facility. We do the best we can to go above and beyond with our imports, but we cannot guarantee that all imports will be free from long-term issues. We are always here to help with those issues if they occur by sharing the knowledge we have gained over the years.
8. Live Arrival Guarantee
- To qualify for a live arrival guarantee, shipping temperatures must be between 40°F – 90°F for the safety of the animals.
- We can hold the animal(s) at our facility until temperatures are safe for shipping. If a customer requests shipping outside of the specified temperatures, the live arrival guarantee is voided.
- Any changes on the part of the customer to the shipment routing will result in voiding our live arrival guarantee.
9. Shipments
- We ship live animals via FedEx Priority Overnight Monday through Wednesday. The arrival time will be determined by the tracking information FedEx provides once shipped.
- The buyer must be present to receive and sign for packages on the carrier's first attempt, or all guarantees are void. If the buyer misses their first delivery attempt, they must immediately contact FedEx to pick up the package at the nearest FedEx center to avoid the risk of a DOA (Dead on Arrival).
- DO NOT provide a PO Box in the address fields. FedEx will not deliver to a PO Box.
- Cold Blooded Shop is not responsible for carrier delays or mishandling of shipments resulting in DOAs.
- In the rare case of a DOA, the customer must notify us immediately. An email including pictures and a video of the animal and the box must be provided within one hour of delivery, or all guarantees are void.
10. Animals
- We do not guarantee the gender of any animal unless otherwise specified.
- Photos and Representation: The photo of the animals advertised on our website may not be the actual animal available (unless specifically specified). We are always happy to provide more photos and videos of the animals we have for sale at your request.
- In accordance with FDA regulations, turtles and tortoises less than 4 inches listed here are offered expressly for educational and scientific purposes only. They are not sold for use as pets.
- Please be aware of your state's wildlife laws and regulations. Cold Blooded Shop will not send any shipments in violation of these terms.
11.Venomous Reptile Terms and Conditions Policy (U.S. – Including Florida)
These Terms and Conditions govern the possession, care, transport, sale, and handling of Venomous Reptiles. Any individual or company who interacts with Cold Blooded Shop must adhere to these policies.
Legal Compliance
You agree to comply with all federal, state, local laws and regulations pertaining to the ownership, transport, sale, and care of venomous reptiles, including but not limited to:
• Florida: Must have an active VRC state License from FWC. Transfer paperwork due before leaving with or having any venomous animal shipped. Must have the proper family of venomous listed on permits with a valid ID ready.
• Other States: You are responsible for knowing and complying with the laws in your own jurisdiction, including bans or restrictions on certain species.
Eligibility
To engage with us (e.g., purchase a venomous reptile), you must:
• Be at least 21 years of age.
• Provide proof of appropriate licensing or permits in your state.
• Demonstrate knowledge and secure housing capable of containing venomous reptiles safely.
Sales and Transfers
• No sales will be completed without prior verification of valid permits.
• Live arrival guarantee may be void if laws prohibit shipment to your location.
• Buyers are responsible for transport logistics and ensuring legal importation.
Housing and Handling
You agree to:
• Keep Venomous Reptiles in locked, escape-proof enclosures compliant with your state’s standards.
• Ensure appropriate antivenom and first-aid protocols are accessible if required by law (e.g., Florida mandates written emergency protocols for venomous reptile permit holders).
Transport & Shipping
• All shipping must be in compliance with IATA, DOT, and state laws.
• Venomous Reptiles must be shipped using specialized carriers with temperature control and double containment.
Assumption of Risk
You acknowledge:
• The inherent dangers of handling venomous reptiles.
• That injuries or fatalities may occur from improper handling.
• You accept full legal responsibility for the care, containment, and consequences of keeping venomous species.
Liability Waiver
We are not liable for:
• Any injury, death, or property damage resulting from the use, care, or handling of animals acquired through us.
• Legal consequences you may face for noncompliance with applicable laws.
Termination of Agreement
We reserve the right to refuse service, revoke agreements, or report noncompliant activity to wildlife authorities at any time for:
• False documentation.
• Unsafe animal housing.
• Legal violations.
Dispute Resolution
Any disputes shall be resolved in the state of Florida, under the laws of Florida (FWC).
Important Disclosure
Zoning Restrictions: Local ordinances may further limit or prohibit possession.
12. Privacy Policy
Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
We thank you for your continued business and support.
Thank you from everyone here at Cold Blooded Shop!
If you have any questions about these Terms, please contact us at info@coldbloodedshop.com